Would like to write something with regards to my job.

As mentioned previously, training has ended, and as of yesterday afternoon, i'm officially a customer service officer. As much as i'm not convinced that i should be cleared for the Roleplay test, i do not have much of a choice.

This morning, i started work at 8.15am. Not extremely excited or nervous about the work, as always, but when i started logging in, going onto the MOM home page, and remove the "Not Ready" sign from the phone, i started to feel afraid. Because i know i'm not as well equipped with the info required by the pple.

Indeed.

I had to put callers on hold for many times before i end a call. And how lucky i was, i kept receiving calls which requires further checking by the departments. I spent so much time, thinking and typing and worrying whether i've obtained enough information.

HEh hEH hEh!

Dumb ass aunty who called and thinks she speaks very clearly, f*cking wanna scold me. Ignore, take my time to find pple transfer. HEH! Everyone is in a rush, she's not the only one. Impatient aunty!

Always keep this in mind, Show some respect to others and the same will go to you... Also to apply to another person who doesn't use much brain.

K, really dun wanna say this kind of bad stuff but sometimes, its just intolerable.

Its Tuesday, and i'm not any enthu about the rest of the week.

How great!